Hawaii Volcanoes National Park

Hawaii Volcanoes National Park

Visitor Services

Banking Services

Hawai'i Volcanoes National Park is in a rural setting, and the amenities that towns may have to offer, such as banking, are far removed. Automated teller machines (ATM) are located at Kīlauea Military Camp and in Volcano Village, but the nearest full-service banks are in Pāhala, Kea'au and Hilo, 25 to 30 miles (40 to 48 km) away.

Lodging, Dining and Camping

Please see "Lodging & Dining" on pages 30—33 and "Camping" on page 46 for facilities available in the park.


Call 911 for emergency fire, paramedic or police assistance, or to report accidents or injuries. Emergency 911 phones are available at the Ka'ū Desert and Mauna Loa trailheads as well as at the Pu'u Loa turnout and Kulanaokuaiki Campground. There are no doctors stationed in the park. Report all accidents to a park ranger.

Film Processing

One-hour and 24-hour film processing services are found in Hilo and Kailua-Kona, where video camera rentals are also available. The Volcano House gift shops sell film and other related products.

Gas Stations 

There are no service stations located in the park. Gasoline and very limited automotive services are available at two stores in Volcano Village, just off Route 11 on the way to Hilo, one mile northeast of the park.

Gift Shop

The Volcano House operates two gift shops, the Curio Shop and Crater View Gallery. The Curio Shop offers a large variety of reasonably priced gift items including Volcano T-shirts, sweaters, souvenirs, macadamia nuts, film, as well as groceries for one-stop convenience shopping. The Crater View Gallery showcases Hawaiian crafts including woodwork, jewelry, glassware, Aloha shirts, books, prints and Hawaiian music CDs. Both shops provide shipping services.

To better serve visitors who travel down the Chain of Craters Road to view the flowing lava, or for the more adventurous who are hiking in for a closer view, Volcano House in conjunction with the Hawai'i Volcanoes National Park opened the Road's End convenience store in early 2005. Water, camera, film, flashlights, rain gear, snacks and ice cold drinks are now available at the lava viewing parking area. Don't miss the unique opportunity to walk on a lava flow and see molten lava intermittently pouring into the Pacific Ocean.

Local Crafts

The Volcano House Crater View Gallery, overlooking the breathtaking Kīlauea Crater, displays numerous works of local artisans. The immense beauty of the crater is reflected in this showcase of original handmade Hawaiian crafts.

More than 200 artisans exhibit their creative works at the Volcano Art Center Gallery, located in the historic Volcano House, which was built in 1877. The Volcano Art Center Gallery, established in 1974, is adjacent to the Kīlauea Visitor Center. The Volcano Art Center operates under a special arrangement with the NPS and is a nonprofit educational and cultural organization. -

Visit the Volcano Art Center Gallery and experience an extension of the Park's Interpretive Program. Discover fine art representing Hawai'i Volcanoes National Park created by local artists. The center showcases the finest examples of painting, sculpture, photography, bronzeware, ceramics, textile arts and basketry, which are available for purchase. Displays also share artist insights into their relationships with this active volcanic landscape, Hawaiian ecosystems and Hawaiian heritage. Hula and revolving shows are staged monthly featuring a particular artist or theme. A visit to the Volcano Art Center Gallery will inspire you to learn more about the park and Hawaiian culture.

Lost and Found

The park's lost and found department is located at the Kīlauea Visitor Center. Items may be reported or turned in to any park ranger, at one of the visitor centers or at Volcano House.

Medical and Dental Services

First-aid facilities are located at the Kīlauea Visitor Center and the Eruption Information Center at the end of Chain of Craters Road. The nearest hospital is located in Pāhala, 25 miles (40 km) southwest of the park. The nearest full-service hospital is in Hilo.


The nearest kennel is located in Hilo, which is 30 miles (48 km) northeast of the park.

Picnic and Camping Supplies

Volcano House can provide picnic box lunches or, alternatively, you can buy groceries and camping supplies in the shops in Volcano Village.

Post Office

A post office is located at Kīlauea Military Camp, a Joint Services Recreation Center, located one mile west of Kīlauea Visitor's Center. It is open weekdays from 7:15 to 11:30 a.m. and from noon to 3:15 p.m. The Volcano Main post office is located on Old Volcano Highway and is open weekdays from 7:30 a.m. to 3:30 p.m.; and on Saturdays from 11 a.m. to noon.

Public Phones

Public phones are located at Kīlauea Visitor Center, Volcano House Hotel, Jaggar Museum and N¯āmakanipaio Campground.

Religious Services

On Sunday, Protestant services are conducted at the Kīlauea Military Camp Chapel at 8 a.m. Catholic mass is held there at 11:15 a.m. Other services are available in nearby towns.


Most visitors come by car, but you may also take a chartered bus tour by making arrangements with various tour operators based in Hilo and Kailua-Kona. The only public transportation to the park is offered by Hele On Bus Company. Service is offered once a day Monday through Friday only. The bus departs the Hilo downtown terminal at 2:40 p.m., arriving at Kīlauea Visitor's Center at 3:45 p.m. The bus departs from the Kīlauea Visitor's Center parking area at 8:10 a.m., arriving in Hilo at 9:20 a.m. The cost is $2.25 one way. Hele On can be reached at (808) 961-8744.